Player and product help

Support

Something not working, a purchase question, or just useful feedback? Send us the details and we will take a look.

How can we help?

Choose the closest option below. Including the product name, device, operating-system version, and a short description of what happened helps us investigate faster.

Product supportCrashes, bugs, access, or gameplay questions. PurchasesBilling, subscriptions, or purchase questions. Privacy requestQuestions about information or privacy rights. Delete an accountRequest deletion of an account and associated data.

Before you write

  • Restart the app or game and install any available update.
  • Confirm your device has a stable connection and enough storage.
  • For purchase issues, include the platform and transaction date, but never send full payment-card details or passwords.
  • For crashes, include the steps immediately before the issue.

Response times

We are a small independent studio. We review support requests as quickly as possible, generally during Arizona business hours. Complex technical or platform billing issues may require additional time.