Our approach
So Wrong Gaming LLC is an Arizona limited liability company. We aim to collect only the information needed to operate, improve, secure, and support our services. The exact information a particular product uses may vary, and product-specific notices may provide additional detail.
Information we collect
Information you provide
We may receive information you choose to provide, such as your email address, support requests, feedback, account details, or other communications.
Information collected automatically
When you use our services, we may collect limited technical information such as device type, operating system, app version, language, crash data, approximate region, IP address, and interactions with features. We may use cookies or similar technologies on our websites where appropriate.
Information from platform providers
If you access a product through Apple, Google, or another platform, we may receive information that platform makes available according to your settings and its policies, such as a platform user identifier or purchase confirmation. We do not receive your full payment-card details from app stores.
How we use information
- Provide, maintain, and improve our services.
- Respond to support requests and communicate with you.
- Diagnose crashes, prevent fraud, and protect service security.
- Understand product performance and feature usage.
- Comply with legal obligations and enforce our terms.
Sharing
We do not sell your personal information. We may share limited information with service providers that help us host, analyze, secure, distribute, or support our products; with platform providers as needed to deliver their services; or when required by law, to protect rights and safety, or as part of a business transaction.
Retention and security
We keep personal information only as long as reasonably necessary for the purposes described here, including legal, accounting, security, and support needs. We use reasonable safeguards, but no method of storage or transmission is completely secure.
Your choices
Depending on your location, you may have rights to request access, correction, deletion, or a copy of certain personal information. You can submit a request at privacy@sowronggaming.com. You can also review our account-deletion instructions.
Children
Unless a product-specific notice states otherwise, our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information to us.
International use and updates
We are based in the United States, and information may be processed in the United States and other locations where our providers operate. We may update this policy as our services change. We will post the revised version here and update the effective date.
Contact us
Questions or privacy requests can be sent to privacy@sowronggaming.com.